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BOAT RENTAL FAQ's

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What is the minimum age for the person in charge of renting and driving the boat?
The driver of the boat must be 21 years of age or older and fluent in English.

What is the minimum age for passengers on a rental boat?
There is no minimum age for passengers on a rental boat but any passenger under the age of 19 needs to have the rental waiver signed by their legal guardian.

What do I need to bring with me to rent a boat?
2 items are required (1) a government issued photo ID (2) $1000-$1500 deposit of either a major credit card or cash deposit for boat damage.

Are there any additional costs on top of the hourly rental rate?
A one-off $10 insurance fee per driver per trip, fuel cost, and tax are not included in the hourly rental rate. The cost of the fuel depends on the motor/boat size and how fast and how far you travel. On average boat fuel costs range from $15-$55 per hour.

Do I need a boat license to rent a boat?
No. We provide you with a free one-day boating license when you rent with us. For our larger boat of 19ft and 21ft, we require the driver to have PCOC or previous boating experience. 

Do you provide Life Jackets?
Yes, we provide Life Jackets. We have Life Jackets for all ages including infants.

Is there a limit to where I can go on the boat?
Yes, the boundary to the west is Bowen Island (15km from our location) and the boundary to the east is Indian Arm (25km from our location) as indicated by the red line on the following map. See map >>

Can I reserve our boat in advance?
Yes, we strongly recommend that you reserve your boat rental in advance to ensure that you get the boat that you want. You can book your boat rental online click here..

What is your cancellation policy for for boat rentals that are booked in advance?
We have a standard 24 hours cancellation policy. Those canceling 24 hours or more prior to their reservation will receive a full refund of their payment. Those canceling between 1 to 24 hours before boating time will receive 50% refund. Those canceling or trying to change rental duration/date within one hour of their reservation or “no shows” will be charged the full rental rate. Please send a cancellation request with your booking# by email to [email protected]

What days are charged at the weekday rate?
Monday-Friday is charged at the weekday rate. Saturday, Sunday & Public Holidays are charged at the weekend rate.

Is the drinking of alcohol allowed on the boat?
No. The same rules regarding drink and driving on the road apply to drivers on the water and is policed by the Coastguard. If we feel a person is already under the influence of alcohol at the time of arrival we will use our discretion and refuse service to that person.

Can I pick up passengers at another dock?
No, all passengers must be at the boat rental office prior to their rental to sign the waiver and cannot be picked up at any other location.

Can I bring my dog on the boat?
Yes, dogs are allowed on the boats. Any dogs weighing over 40lbs would be counted as a passenger due to weight capacity’s on the boats. There is a $10 clean up fee if there are hairs and dirt left in the boats. Dogs must stay off the leather seats at all times.

What is your cancellation policy for boat rentals that are booked in advance?
We have a standard 24 hours cancellation policy. Those canceling 24 hours or more prior to their reservation will receive a full refund of their payment. Those canceling between 1 to 24 hours before boating time will receive 50% refund. Those canceling or trying to change rental duration/date within one hour of their reservation or “no shows” will be charged the full rental rate. Please send a cancellation request with your booking# by email to [email protected]

How many people can be on each boat?
Minimum 2 persons on each boat. Maximum capacities of the boat depending on the boat size.

Can I return the boat earlier or late than scheduled?
If you return the boat earlier than the ending time of your rental slot, there will be no partial refund. (You may explore the False Creek area to use your boating time). If you want to extend your rental time, please call our office to check the availability. Only in case the boat is not booked in the next trip, we may extend your boating time. Delay in return the boat without permission from us for more than 15 minutes, we will double charge to the exceeding time.

What will happen if the weather condition is not suitable for boating? 
The boating activity in light rain condition is OK. If we found strong wind or heavy rain in the area which is unsafe for boating, or there is any uncontrollable factor make the boat rental unavailable, we can cancel your booking and process refund. You may also ask our staff to rebook for you. 

How to book more than one boat online for our group? 
When you select the preferred boat size and rental time slot, based on the availability leftover, you may choose the quantity of 2 into your shopping cart, which means you are booking 2 boats with the same schedule. 

How to book longer hours that is not listed in the online time slot? 
You may book two connected time slots of the same boat size to get a longer rental hour. The half-hour gap between the first ending time and the second starting time is free for you. (e.g. you select 10:30 am 4 hours time slot plus 15:00 pm 3 hours time slot for 7 hours boat rental. You actually get 7.5 hours on the water.) You only need to pay the driver insurance fee once in this case.

Do you provide fishing licenses?
We recommend you buy a one-day tidal water fishing license online prior to arrival. A one-day license costs around $8. Follow this link to obtain a fishing license online ..

Why rent with us?
You get the best boat rental rates in Vancouver.
You get the best boat rental location in Vancouver. Located in the heart of downtown, our prime location on Granville Island provides both easy and fast access to the best spots in Vancouver.
You get a free 1 day boating license to cover your trip.
You get the best Weekday discount rental rates.
Voted the number 1 boat rental operator in Vancouver, we have been serving all of Vancouver’s boat rentals needs since 1982.
Why pay for expensive moorage, boat and maintenance fees when you can become a Granville Island Boat Rentals member and go boating regularly for a fraction of the cost.

Boat Safety Training video:
https://boatrentalsvancouver.com/rental-safety-training/

Online Booking Demo video:
https://www.instagram.com/p/CeAA8RupUYF/

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RENTAL FAQ's

Some questions answered ..

The driver of the boat must be 21 years of age or older and fluent in English.

The fuel, tax and insurance ($10 per driver) are not included in the hourly rate.

No .. we provide you with a free one day boating license when you rent with us.

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